Who we are

AISA began as an agency that provided licenses to companies wishing to invest in Afghanistan. AISA has now evolved into a pro-active institution in promoting and attracting investment to Afghanistan. To meet the objective of investment promotion we have restructured AISA as follows:

1. Licensing Department: this department processes investment licenses and facilitates the necessary permits on behalf of investors and vis a vis other relevant Afghan government agencies. It continuously strives to improve processes and procedures and also supports set up and development of license preparation services at AISA's Regional Offices and this makes for proper communication, ensuring that AISA’s licensing rules and procedures are properly kept in all Regional Offices.

2. Investors’ Support Department: this department offers individual client services during the entire pre & post investment phase. Services include:
   
   • provision of initial information and advice for foreign and domestic investors: market situation, legal framework, customs, taxation, insurance, availability of key inputs, support programs, investment incentives and opportunities;
   • continuous contact to key investors (each investor support manager has “his”/”her” assigned clients to be assisted during the whole process: “one phase to the customer”);
   • facilitating support to investor from other government or private bodies (e.g. private Business Development Services, chambers, donor projects);
   • individual troubleshooting for investors
   • close contacts/good relations to key government and other key agencies
   • training of license holders on important topics (e.g. marketing, bidding procedures esp. for domestic SMEs)
   • post investment support for key investors (e.g. on double taxation, legal advice, provision of contacts and information, troubleshooting, visa problems/services).

3. Documentation and Archive Department: This department is mainly doing back office administration supportive activities to other departments and as well AISA customer service function. It always tries to evolve a sound, transparent and fast administration system for processing the documents and create a favorable environment for all investors and AISA clients. Further Documentation department as secretariat of High Commission on Investment HCI (AISA’ board of director) organizes the HCI meeting and forward investor’s and AISA major issues to High Commission on Investment meeting for proper solution and final approval.
   Services are included:
   • Completing the registration process of all new company’s documents with Central Business Registration office (CBR) of MoC after publicizing its specifications in national Gazette of ministry of justice, and get Tax Identification number (TIN) of each company and its shareholders.
   • Sending/Receiving of all out-going/in-coming official correspondence to relevant authorities after keeping track record of each correspondence in registration book and circulating them to related departments for further necessary action.
   • Filing and maintaining all official documentations and investor’s files in professional and efficient order in AISA ‘archive and providing necessary documents (registration certificate and article of associations) to investors on daily basis according to established rules and regulations.
   • Organizing and Convene of High Commission on Investment meeting.
   • Providing of bi-weekly and monthly report to the relevant government offices and line ministries of registered companies including tax collection offices.
   • Establishing a system for managing, disseminating and storing of AISA Archive.
4. Investment Promotion Department: this department organizes domestic and foreign conferences and exhibitions to promote investment and provides opportunities for “matchmaking” between companies and investors to proactively assist investors through the investment process. In addition, this department conducts media and information campaigns to promote investment initiatives, as well as provide information on government policies and regulations to promote a transparent investment environment.
5. Internal Audit: This department assures objectives and performing consulting activity designed to add value and improve Afghanistan Investment Support Agency operations, provide effective internal oversight services to enhance local production and business opportunities, perform different sections audits ex, (Corporate Governance Audit, Compliance Audit, Financial Audit, Operational Audit and System Audit) and Conducting special and Surprise investigations for Ascertaining the level of compliance with established Government laws, policies, procedures, AISA compendium and plans (including behavioral and ethical expectations) and Discovering the effectiveness with which the AISA assets are accounted for and safeguarded.
6. Research and Policy Department: this department serves to analyze private sector development issues, develop private sector strategies, complete sector-specific studies on business and investment opportunities, and engage in hands-on sector policy advocacy before the Parliament and Afghan government agencies.
7. Industrial Parks Development Department: the development of Industrial Parks is a very high priority given that the main constraints currently identified by investors are access to land and electricity. IPDD is responsible for the development as well as management of new and modern industrial parks. The Department is currently responsible for managing three USAID-funded industrial parks in Kabul, Mazar and Kandahar and overseeing the contraction of two more parks in Jalalabad and Kabul. IDPD is in the process of developing a regulatory and institutional framework and management plan to effectively coordinate the Industrial Parks development.
8. Finance Department : The finance department of AISA is highly systematic and organized. The activities of finance are not limited to cash transactions and management. It also looks over the non- cash assets. To achieve this goal, the finance department has been divided into Cash Section and Commodity Section. The cash section is responsible for cash transactions as payments, receipt, processing and filing of financial documents, budgeting, recording and adjusting different expenses and preparing financial statements.
   On the other hand, commodity section looks over and handles the non-cash assets. These assets include vehicle, furniture & fixture, computer, Equipment, land & building and other assts.
9. Human Resources: To create a value based organization by inculcating a culture of learning, creativity & team work and aligning business priorities with the aspiration of our people leading to development of an empowered, responsive and competent human capital. this department are consisting of followings:
   
   • To foster a climate of creativity, innovation and enthusiasm
   • To provide a work environment that is a source of creativity and enjoyment
   • To develop and sustain core values
   • To provide opportunities for growth and development
   • To inculcate a spirit of learning and enjoying challenges
   • To provide job contentment through empowerment, accountability and responsibility
   • To demonstrate fairness, equality of opportunity and respect to all.
10. Analysis & Evaluation Department: Analysis & Evaluation Department is a recently established department, with aim to analyze the development prospects for various on the move sectors in Afghanistan, also to identify constraints and opportunities for growth, design and manage a series of governmental interventions and incentives aimed at increasing the competitiveness of each core sector in the country. Furthermore, Analysis & Evaluation Department is responsible for evaluation and analysis of industrial parks investor’s activities with accordance to AISA’s policies and procedures thereby to provide timely feedback on industrial park reports and other documents relating to program and implementing partners. In brief the core activities of the department are consisting of followings:
    
    • Analyzing the development prospects for entire on the move sectors in Afghanistan.
    • Identifying constraints and opportunities for growth, design and manage a series of governmental interventions and incentives aimed at increasing the competitiveness of all on the move sectors in Afghanistan.
    • Analysis and Evaluation works closely with Research and Planning in order to extract the collective data and find out the concerns and critical investment modifications for investors. 
    • Monitoring the impact of governmental interventions and incentives.
    • Helping business stakeholders to identify problems and define their business objectives.
    • Under taking onside research to provide information and investment ideas to the organization. The information that A&E department provide enables the organization to make decisions relating to the investment portfolios in the country.
    • Keeping up to date with market developments, new investment products and all other areas that can affect the markets, e.g. movement in the economies of relevant countries, changes in the neighboring countries economic and trade strategies and policies and so on.
    • Keeping a track of the changing economic trends in the country as well as at the global level and make changes in the investment strategies. Making out the most feasible and remunerative businesses as well as to create reports on the prospective investment boulevards in the country.
    • Being in constant touches with the company’s management and discuss the major points or any concerns with respect to any critical investment modifications.
11. ICT Department: The Information and Communication Technology (ICT) department mainly aims to provide and implement innovative technologies to the organization to aid various AISA’s departments for rendering their services in effective and efficient methods. The ICT department has equipped AISA with advanced technological facilities which have enormously benefited the organization in the areas of information storage, customer service and online services. In addition, this department is involved supporting users for the effective and efficient use of the ICT resources in the organization.
12. Investors’ Financial Support Department: this department offers individual client services during the entire pre & post investment phase. Services include:
    
    • Establish fully functioning Investment Support Fund at AISA &Identifying of prioritized industries & economic sectors for allocation of investment funds following AISA strategy.
    • Determine the nature, size, conditions and objectives of investment fund allocations to selected industries or sectors.
    • Disburse, manage and oversee the allocation of funds to targeted firms & businesses.
    • Raise and acquire funds from donor communities, private sector & government entities.
    • Evaluate the impact of fund allocation on sectorial output & performance & report the achievements of the program.
13. Regional Offices: Our Regional Offices, in close cooperation with AISA’s Licensing Department in Kabul, prepare licensing documents for AISA headquarters to process. They contribute proactively to mainly domestic support and promotion activities and cooperate closely with the Investment Promotion and Investor Support Departments. They also establish very close cooperation with and support to local government institutions so as to facilitate investments regionally and also are responsible for informing the public on AISA’s activities and objectives. AISA has now regional offices in Herat, Kandahar, Mazari Sharif, Jalalabad, Khost, Kunduz and Helmand.
    
    Our Regional Offices are open from Saturday to Thursday from 8:00am to 4:30pm and can be contacted as per below:

• Jalalabad
  Ghulam Nabi Rahmanzai - Regional Manager
  Email:nabi.rahmanzai(at)aisa.org.af
  Phone: +93(0)602 00 01 47
  Mobile: +93(0)700 00 65 75
  Address: Kabul bus stand, near to Anti Narcotics Directorate Jalalabad – Nanagarhar
  
• Herat
  Shafiq Ahmad – Regional Manager Herat
  Email: shafiq.ah@aisa.org.af
  Phone: +93(0)40 23 45 48
  Mobile: +93(0)700 43 32 50
  Address: Bage Milat road behind the National Army Compound, Herat
  
• Mazari-e- Sharif
  M.Siddiq Muradi – Regional Manager Mazari Sharif
  Email: siddiq_muradi@aisa.org.af
  Mobile: +93(0)799 65 68 21
  Address: Balkh ACCI Building, 3rd Floor, Governor House Street District 5, Mazar Sharif Balkh
• Kandahar
  Hedayatullah Rahmati - Regional Manager Kandahar
  Email: hedayet.rahmati@aisa.org.af
  Mobile: +93(0)700 30 85 05
  Address: Meerwais Hospital Road, Near to UNICEF Office, Opposite to Ghani Akhunzada Masjid, District 6 , Shahr-e-naw Kandahar.
  
• Khost
  Mohammad Eisa Ahingar - Regional Manager Khost
  Email: eisa@aisa.org.af
  Mobile: +93(0)708 99 80 10
  Address: First floor Afghan Tower Arifullah Square Khost.
• Kunduz
  Sayed Ekramuddin "Wasil" – Regional Manager Kunduz
  Email: sayedekram@aisa.org.af 
  Mobile: +93(0)705 38 39 12
  Address: Welayat Street – before Kheyaban Mosque – Kunduz
  
• Helmand
  Sayed Ferooz – Admin/Finance Officer
  Email: feroozahmadzai@aisa.org.af'
  Mobile: +93(0)787 13 90 11
  Address: River street Opposite of national security department Helmand